1. Acceptance of Terms

By accessing and using Branded.Chat ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

Branded.Chat provides custom AI chatbot solutions with white-label branding for businesses. Our service includes:

Custom AI assistants with your company branding
Document upload and knowledge base integration
Team collaboration features
Usage analytics and reporting
Custom domain configuration

3. User Accounts and Responsibilities

You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account or password.

You must provide accurate and complete information when creating your account and keep this information updated.

4. Payment and Billing

Our service operates on a subscription basis. Plans start at $39/month for 5 users. Additional users are $5 each per month.

We offer a 7-day free trial with full access to all features. You will not be charged during the trial period.

All payments are processed securely through Stripe. We do not store your payment information.

Refund Policy: We do not offer refunds after a subscription starts. You can cancel anytime to avoid renewal.

5. Data and Content

IMPORTANT: You are solely responsible for the content and data you upload to our service. This includes:

Ensuring you have the right to upload and use the content
Not uploading confidential, sensitive, or proprietary information without proper authorization
Complying with all applicable laws and regulations
Not uploading malicious, illegal, or harmful content

DISCLAIMER: We are not responsible for any data loss, security breaches, or unauthorized access to your uploaded content. Use our service at your own risk.

6. Usage Limits and Restrictions

You agree to use our service responsibly and not to:

Use automated systems or bots to abuse the service
Attempt to reverse engineer or hack our systems
Share your account credentials with unauthorized users
Use the service for illegal or harmful purposes
Exceed reasonable usage limits that may impact service performance

7. Intellectual Property

The Branded.Chat service, including its original content, features, and functionality, is owned by Branded.Chat and is protected by international copyright, trademark, and other intellectual property laws.

You retain ownership of the content you upload, but grant us a license to use it to provide our services.

8. Service Availability

We strive to maintain high service availability but do not guarantee 100% uptime. We may perform maintenance, updates, or experience technical issues that temporarily affect service availability.

9. Limitation of Liability

IMPORTANT: Our service is provided "as is" without warranties of any kind. We are not liable for:

Data loss or corruption
Security breaches or unauthorized access
Business interruption or lost profits
Inaccurate AI responses or decisions based on AI output
Any indirect, incidental, or consequential damages

Your use of our service is at your own risk. Always verify AI-generated content and maintain backups of important data.

10. Termination

You may cancel your subscription at any time through your account settings or by contacting us at [email protected].

We reserve the right to terminate accounts that violate these terms or engage in abusive behavior.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through our service.

12. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: [email protected]
Website: https://branded.chat